Cancellation/Refund Policy
•You can cancel the scheduled private sessions up to 8 hours before the scheduled start time.
• In extraordinary circumstances where you cannot give prior notice 8 hours before the scheduled start time. We will review your cancellation/rescheduling request on a case by case basis.
• The validity of private class packages is based on a standard 6-month period for a 15-class package. Packages with more or fewer classes will have their validity prorated accordingly. For example, a 5-class package will have a validity of 2 months.
• Chess Gaja reserves all right to change, deny or reschedule any class, both online and offline.
• Refund for Cancelled Session: If the Chess Class/ Chess camp is cancelled with a prior intimation by Chess Gaja, the Refund can be issued automatically.
•Refund requests will not be entertained 30 days from the date of class payment
• When we refund for the sessions, we will refund it in the same mode as to how the payment was received, and refund processing could take up to 3 weeks time.
• Our refund policy allows refund of 50% of Class Fee on prorata basis for any unused classes during the tenure of the program enrolled by the student. A refund would not be entertained for any services already provided.
• For our group classes and camps, we don't provide any refund unless the classes are cancelled by the academy.
• In other cases, contact the academy team via phone/email for any refund-related queries.
• The policy was updated on May 03, 2025
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Contact
- Address- CHESS GAJA PRIVATE LIMITED PLOT NO 15, KANNADASAN STREET GOMATHIPURAM EXTENSION, BEHIND OLD EB OFFICE MADURAI-625020, TAMILNADU, INDIA
- Ph: +91-9840436019 (only for WhatsApp))
- GSTIN - 33AAJCC5479K1Z8
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